The past year has been a rollercoaster for shareholders of UK-based customer contact specialist Eckoh (LSE:ECK). The stock is down around 30% from its 52-week high, hit in early September 2018. However, it has recovered somewhat from its 52-week low of 36p, reached in December.
So, what’s next for the Eckoh share price? Let’s take a look.
Eckoh share price has been on a steady decline since the beginning of the year. The company, which provides customer contact solutions, has been hit hard by the pandemic as businesses have cut back on spending. Eckoh is now worth just over £200 million, down from £400 million at the start of 2020.
This makes it one of the worst performers on the London Stock Exchange this year. The company has been trying to diversify its business and move into new markets such as healthcare and education, but this has not yet paid off. With businesses still struggling to recover from the pandemic, it is likely that Eckoh’s share price will continue to fall in the short-term.
As one of the UK’s leading providers of customer contact solutions, Eckoh is committed to helping businesses improve their customer experience and reduce costs. In this blog post, we’ll share some of the ways that Eckoh can help your business achieve these goals.
Eckoh provides a range of customer contact solutions that can be tailored to your specific needs.
We offer both on-premise and cloud-based solutions, so you can choose the option that best suits your business. Our on-premise solutions are designed for businesses with high call volumes, while our cloud-based solutions are ideal for businesses with lower call volumes. Eckoh’s customer contact solutions can help you improve your customer experience in a number of ways.
For example, our solutions can help you: • Reduce waiting times – With our queue management solutions, customers will no longer have to wait on hold for long periods of time. This will improve their overall experience and make them more likely to use your service again in the future.
• Improve first call resolution rates – By using our advanced call routing capabilities, you can ensure that customers are always connected to the right agent first time around. This will help to resolve queries more quickly and efficiently, improving First Call Resolution (FCR) rates. • Increase sales conversion rates – By using our outbound calling capabilities, you can proactively reach out to customers who may be interested in your products or services.
This helps to increase sales conversion rates and generates new revenue for your business.
Eckoh Share Price Faq 1
What is Eckoh’s share price?
2. How has Eckoh’s share price performed over time?
3. What factors influence Eckoh’s share price?
4. Where can I find more information on Eckoh’s share price? Eckoh plc is a provider of secure payment and customer contact solutions. The Company develops, sells and supplies software and services that enable businesses to take payments securely from their customers over the telephone or Internet, as well as providing live chat and customer service solutions.
It also provides hosted versions of its software-as-a-service (SaaS), which are operated and managed by the Company. The Company operates in two segments: Payment Solutions and Customer Contact Solutions. The Payment Solutions segment includes the sale of the Company’s software products for taking payments by credit or debit card over the telephone or Internet; hardware sales, such as integrated circuit (IC) chip cards, PIN entry devices (PEDs) and point-of-sale (POS) terminals; related professional services, such as installation, training and support; and SaaS offerings for taking payments by credit or debit card over the Internet through a web browser or mobile application.
This segment also includes any revenue from joint ventures relating to payment solutions activities.
What is the Eckoh Share Price
The Eckoh share price is currently 6.50 GBX. This is a decrease of 0.25 GBX, or 3.70%, from the previous close of 6.75 GBX.
How Has the Eckoh Share Price Performed in the Past
The Eckoh share price has been on a roller coaster ride in recent years. After hitting an all-time high of £4.20 in December 2015, the shares fell to a low of just £1.40 in August 2016. However, they have since recovered and are currently trading at around £3.00.
Despite this volatile recent history, the long-term trend for the Eckoh share price is positive. Since floating on the London Stock Exchange in 2006 at just 20p per share, the shares have risen by over 1,400%. This strong performance has been driven by Eckoh’s impressive growth as a business.
Founded in 1993, Eckoh is now a global leader in providing secure payment solutions to businesses and consumers alike. With operations in Europe, North America and Asia Pacific, Eckoh is well placed to continue its growth trajectory in the years ahead.
Where Can I Find Information on Eckoh’S Share Price History
If you are looking for information on Eckoh’s share price history, the best place to start is the London Stock Exchange website. Here you will be able to find a detailed record of Eckoh’s share prices over time. You can also use other financial websites such as Yahoo Finance or Google Finance to find this information.
What Factors Could Affect the Eckoh Share Price in the Future
The Eckoh share price could be affected by a number of factors in the future, including the company’s financial performance, changes in the competitive landscape, and macroeconomic conditions.
Eckoh’s financial performance will be a key driver of the share price in the future. If the company continues to grow its top line and bottom line at a healthy rate, then this will support a higher share price.
On the other hand, if Eckoh’s financial performance deteriorates, then this could lead to a lower share price. Changes in the competitive landscape could also affect Eckoh’s share price. If new entrants enter the market and start stealing market share from Eckoh, then this could put pressure on the company’s shares.
Conversely, if Eckoh strengthens its position in the market through innovation or acquisitions, then this could lead to a higher share price. Finally, macroeconomic conditions can also impact Eckoh’s share price. For example, if economic growth slows down and consumers become more cautious with their spending, then this could hurt demand for Eckoh’s products and services and weigh on the share price.
Eckoh PLC unveils why profits will exceed market forecasts
Eckoh, a provider of secure payment solutions, has seen its share price rise sharply in recent months. This is thanks to the growing demand for its products and services, which are used by businesses to protect themselves from online fraud. The company has also been expanding its reach into new markets, which is helping to drive growth.